Privacy Policy

This policy explains how PunjabShop handles the personal information you share with us when you visit our website or place an order.

Information we collect

Contact details such as your name, mobile number, email address and delivery address.
Order details including the products you purchase and your payment method.
Account information if you register, including a securely hashed password.
Basic technical data such as cookies required for your cart and login session.

How we use your information

To process, confirm, deliver and support your orders.
To contact you about your order by phone, SMS, WhatsApp or email.
To send offers and updates if you subscribe to our newsletter (you can unsubscribe at any time).
To prevent fraud and keep our store secure.

Sharing

We share only what is necessary with courier companies to deliver your order and with payment providers (JazzCash, Easypaisa or banks) to process payments. We never sell your personal data.

Payments

Online payments are processed on the secure pages of the payment provider. We do not store your wallet PIN, card numbers or banking passwords.

Your choices

You can view and update your account details at any time, or contact us at [email protected] to request deletion of your data.

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